Legal notice
LEGAL INFORMATION
This Legal Information page provides important information regarding the ownership, operation, and use of the VELEN online store.
STORE INFORMATION
Store Name: VELEN
Business Type: Online Retail Store
Email: customer.velen@outlook.com
Phone: +61 232 154 412
Registered Store Address:
8 Coastal Avenue
Beerwah, Queensland 4519
Australia
Please note that the address listed above is provided for business registration and administrative purposes only. VELEN operates exclusively as an online store and does not operate a physical retail location at this address.
WEBSITE OPERATION
The VELEN website and its associated services are operated for the purpose of offering products for sale online and providing related customer services.
By accessing or using our website, you agree to comply with our Terms of Service, Privacy Policy, Refund & Return Policy, Shipping & Delivery Policy, and any other policies published on our website.
INTELLECTUAL PROPERTY
Unless otherwise stated, all content displayed on the VELEN website, including but not limited to text, graphics, logos, icons, images, product descriptions, page layouts, and other website materials, is owned by, licensed to, or used with permission by VELEN.
Such content may not be copied, reproduced, distributed, modified, republished, or used for commercial purposes without prior authorization, except where permitted by applicable law.
PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate and up to date.
However, colors and product appearance may vary depending on screen settings, lighting, photography, and other factors. Minor variations may also occur between individual products.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information where necessary.
PRICING AND AVAILABILITY
Prices displayed on our website are shown in the applicable currency selected or displayed at checkout.
Product prices, promotions, discounts, and availability may change without prior notice, subject to applicable law. Placing an item in your shopping cart does not guarantee its availability or price until your order has been successfully processed.
ORDERS
VELEN reserves the right to review, limit, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, incorrect pricing, product availability, or inaccurate customer information.
If an order is cancelled after payment has been successfully processed, any applicable refund will be issued in accordance with our policies and the original payment method where appropriate.
THIRD-PARTY SERVICES
Our website may use or integrate third-party services, including payment processors, shipping providers, analytics services, and other technology providers.
The use of certain third-party services may also be subject to the applicable provider's terms and privacy practices.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, VELEN will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in this Legal Information is intended to exclude, restrict, or modify any rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
GOVERNING LAW
These legal terms and the operation of our online store are subject to applicable laws and regulations. Customers may also have mandatory consumer rights under the laws applicable in their jurisdiction.
POLICY UPDATES
VELEN may update this Legal Information from time to time to reflect changes to our business practices, services, or legal and regulatory requirements.
The latest version published on our website will apply from its stated effective date.
CONTACT US
For questions regarding this Legal Information or our store policies, please contact:
VELEN Customer Care
Email: customer.velen@outlook.com
Phone: +61 232 154 412
© VELEN. All rights reserved.